Already in 2021, the commission has received nearly 10,000 complaints about scam texts. The FCC received roughly 14,000 complaints about unwanted text messages in 2020, up 146% from the year before. In 2020, the report estimates, scam texts cost Americans $86 million. More than 47 billion spam texts have been sent so far in 2021, up 55% from the year before, according to an August report from RoboKiller, a spam blocking company. On Monday, the agency's acting chairwoman, Jessica Rosenworcel, announced she will ask the commission to begin creating a new set of federal rules that would govern spam texts, like those in place now for robocalls.įrom phony package delivery notices, to fake requests from banks for personal information, to supposed COVID-19 contact tracers looking for a photo of your vaccine card - text message scams are on the rise in the U.S., costing Americans millions of dollars.Įven as the federal government has worked to crack down on robocalls, scam texts have boomed in recent years, and that has captured growing attention inside the Federal Communications Commission.
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